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Data Protection Statement of Guangzhou Xuejiayan Biotechnology Co., Ltd.

Thank you for visiting our website at https://xuejayan.com/ and for your interest in our company, products, and services. Xuejiayan is a brand under Guangzhou Xuejiayan Biotechnology Co., Ltd. We take your privacy very seriously and strictly adhere to relevant laws and regulations. This statement explains how we collect, store, and process your personal data when you interact with our website, as well as your rights regarding access, correction, deletion, and other matters.

Personal data refers to any information relating to you personally—such as your name, address, email address, or user behavior.

Whenever we process personal data, engage third-party vendors to perform specific functions, or use your data for advertising purposes, we will detail these processes below—including the specific data involved, the legal basis for processing, and the data retention periods.

Name and Address of the Data Controller

The Data Controller complies with the General Data Protection Regulation (GDPR), Malaysia's Personal Data Protection Act 2010 (as amended in 2024), Singapore's Personal Data Protection Act 2012, Thailand's Personal Data Protection Act B.E. 2565 (2022), as well as the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Law (PIPL). All personal data collected via TikTok Lead Generation Forms will be processed in strict accordance with local data protection laws applicable in Southeast Asia.

Xicheng Village, Renhe Town, Baiyun District, Guangzhou City
Guangzhou Xuejiayan Biotechnology Co., Ltd.
Guangzhou City, Guangdong Province, China
Tel: +86 13556533136
WhatsApp: +86 13556533136
Email: ljl19840520@gmail.com

Contact Details for the Data Protection Officer

You may contact our Data Protection Officer via the following methods:

Xicheng Village, Renhe Town, Baiyun District, Guangzhou City
Guangzhou Xuejiayan Biotechnology Co., Ltd.
Email: ljl19840520@gmail.com

Collection and Storage of Personal Data: Types, Purposes, Legal Basis, and Retention Periods

Website Access

When you use our website solely for informational browsing purposes (without registering or submitting any information), we collect access data that your browser transmits to our server log files. This data includes:

  • IP address (anonymized);
  • Date and time of the request;
  • Time zone difference relative to Greenwich Mean Time (GMT);
  • Content of the request (specific page);
  • Access status/HTTP status code;
  • Volume of data transferred;
  • Referring website;
  • Browser type, version, and language;
  • Operating system.

This data is used to ensure the stability, security, and optimization of the website, and is subsequently deleted. The legal basis for this processing is Article 6, Paragraph 1(f) of the GDPR; our legitimate interest lies in ensuring the secure and efficient operation of the website. This data is stored separately from other personal data within log files and is deleted once the session has ended or when it is no longer required.

Use of Other Services, Features, and Offers

Our website offers various services—such as contact forms and an online store—to facilitate your purchase or customization of cosmetic products. The use of these services requires you to provide additional personal data, which we will process in the following manner:

Contact via Email, Contact Form, or WhatsApp

When you submit information (including your name, email address, and phone number) via the website's contact form, WhatsApp, or the official TikTok Instant Lead Generation Form, we will process such data only after obtaining your explicit and separate consent.

Under the Personal Data Protection Acts (PDPA) of Malaysia, Singapore, and Thailand, phone numbers are classified as sensitive personal data. We retain the personal data you submit for a maximum of 90 days solely for the purposes of quotation arrangements and business follow-up. Upon the expiration of this period, all relevant data will be permanently deleted. You may withdraw your consent to be contacted at any time without incurring any liability.

Data Transfer to Third Parties

Except in the following circumstances, your personal data will not be shared with third parties:

  • You have provided explicit consent pursuant to Article 6, Paragraph 1(a) of the General Data Protection Regulation (GDPR) or applicable laws (e.g., Canada's Personal Information Protection and Electronic Documents Act [PIPEDA], China's Personal Information Protection Law [PIPL]);
  • The transfer is necessary to fulfill a legal obligation pursuant to Article 6, Paragraph 1(f) of the GDPR, provided that there are no overriding interests preventing such disclosure;
  • The transfer is required by law pursuant to Article 6, Paragraph 1(c) of the GDPR or applicable regulations;
  • The transfer is necessary for the performance of a contract concluded with you pursuant to Article 6, Paragraph 1(b) of the GDPR.

Use of Cookies

We use cookies, pixels, and similar technologies to enhance your website experience and enable features such as our online store. Cookies are small text files stored on your device that serve to identify users and provide convenience. Session cookies are deleted once your browser session ends, whereas persistent cookies remain on your device for your next visit. You may configure your browser to refuse cookies; however, doing so may limit the functionality available to you.

We use the following types of cookies:

  • CookiePro (OneTrust): Manages cookie consent preferences (https://www.cookiepro.com/products/cookie-consent/).
  • Functional Cookies: Enhance functionality and personalize your experience; set by us or third-party providers (e.g., linkedin.com: bcookie).
  • Strictly Necessary Cookies: Essential for the operation of the website (e.g., privacy preference settings such as OptanonConsent, OptanonAlertBoxClosed).
  • Performance Cookies: Anonymously track visit counts and traffic sources to improve website performance (e.g., _ga, _uetvid).
  • Targeting Cookies: Used by advertising partners to deliver relevant advertisements; do not directly store personal information (e.g., doubleclick.net: IDE, youtube.com: YSC).

The legal basis for the use of Functional and Necessary Cookies is Article 6, Paragraph 1(f) of the GDPR (legitimate interests regarding website functionality). Performance Cookies and Targeting Cookies require your consent pursuant to Article 6(1)(a) of the GDPR; such consent is obtained via the Cookie consent banner. For Cookies involving the transfer of data to the United States, the legal basis is Article 49(1)(a) of the GDPR; however, please note that data protection standards in the United States may differ from those in the EU, Canada, or China. You may revoke your consent at any time via the Cookie Settings.

Website Analytics and Tracking

We use Google Analytics to analyze user behavior and improve our website, processing data such as visit times, duration of visits, page views, and anonymized IP addresses. The legal basis for this processing is the consent you provide via the Cookie banner, pursuant to Article 6(1)(a) of the GDPR. You may opt out of this tracking by using a browser add-on: https://tools.google.com/dlpage/gaoptout?hl=en. Google's Privacy Policy is available at: https://policies.google.com/?hl=en.

We also use Google Tag Manager to integrate analytics and advertising tools; this service is subject to Google's policies: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

Your Rights

As a data subject, you are entitled to the following rights under the GDPR and applicable laws (e.g., Canada's PIPEDA, China's PIPL):

  • Right of Access (GDPR Article 15): Confirm whether we are processing your data and request detailed information regarding the purposes, categories, recipients, retention periods, etc.
  • Right to Rectification (GDPR Article 16): Correct inaccurate or incomplete data.
  • Right to Erasure (GDPR Article 17): Request the deletion of data if it is no longer necessary, if consent has been withdrawn, or if the processing is unlawful; exceptions apply (e.g., legal obligations).
  • Right to Restriction of Processing (GDPR Article 18): Restrict the processing of data if its accuracy is contested, the processing is unlawful, or the data is required for the establishment, exercise, or defense of legal claims.
  • Notification Obligation (GDPR Article 19): Unless impossible or disproportionate, we will notify recipients of any rectification, erasure, or restriction of processing.
  • Right to Data Portability (GDPR Article 20): Receive your data in a structured, machine-readable format or transmit it to another controller.
  • Right to Object (GDPR Article 21): Object to processing based on legitimate interests or for advertising purposes.
  • Right to Withdraw Consent: Withdraw consent at any time; such withdrawal is effective for future processing.
  • Right to Object to Automated Decision-Making (GDPR Article 22): Avoid decisions based solely on automated processing (including profiling), unless necessary for a contract or consent has been obtained.
  • Right to Lodge a Complaint (GDPR Article 77): You may lodge a complaint with a supervisory authority—for example, the Office of the Privacy Commissioner of Canada, the Cyberspace Administration of China, or a supervisory authority within an EU Member State.

To exercise these rights, please contact us via email at ljl19840520@gmail.com, by phone at +86 13556533136, or via WhatsApp (+86 13556533136).

You may submit a request at any time via our official email address to have your phone number—along with any other personal information collected via TikTok advertising forms—deleted.

Data Security

We implement technical and organizational measures to protect your data against unauthorized access. Our website utilizes TLS encryption (indicated by "https://" and a padlock icon in your browser) to ensure the security of data transmission. For sensitive information, we recommend using postal mail or WhatsApp, as email carries inherent security risks.

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We use cookie to improve your online experience. By continuing to browse this website, you agree to our use of cookie.

Cookies

Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services. If you are located in a jurisdiction outside the European Economic Area, by using our Services, you accept the Terms and Conditions and accept our privacy practices described in this Policy.
We may modify this Policy at any time, without prior notice, and changes may apply to any Personal Information we already hold about you, as well as any new Personal Information collected after the Policy is modified. If we make changes, we will notify you by revising the date at the top of this Policy. We will provide you with advanced notice if we make any material changes to how we collect, use or disclose your Personal Information that impact your rights under this Policy. If you are located in a jurisdiction other than the European Economic Area, the United Kingdom or Switzerland (collectively “European Countries”), your continued access or use of our Services after receiving the notice of changes, constitutes your acknowledgement that you accept the updated Policy. In addition, we may provide you with real time disclosures or additional information about the Personal Information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with additional choices about how we process your Personal Information.


Cookies

Cookies are small text files stored on your device when you access most Websites on the internet or open certain emails. Among other things, Cookies allow a Website to recognize your device and remember if you've been to the Website before. Examples of information collected by Cookies include your browser type and the address of the Website from which you arrived at our Website as well as IP address and clickstream behavior (that is the pages you view and the links you click).We use the term cookie to refer to Cookies and technologies that perform a similar function to Cookies (e.g., tags, pixels, web beacons, etc.). Cookies can be read by the originating Website on each subsequent visit and by any other Website that recognizes the cookie. The Website uses Cookies in order to make the Website easier to use, to support a better user experience, including the provision of information and functionality to you, as well as to provide us with information about how the Website is used so that we can make sure it is as up to date, relevant, and error free as we can. Cookies on the Website We use Cookies to personalize your experience when you visit the Site, uniquely identify your computer for security purposes, and enable us and our third-party service providers to serve ads on our behalf across the internet.

We classify Cookies in the following categories:
 ●  Strictly Necessary Cookies
 ●  Performance Cookies
 ●  Functional Cookies
 ●  Targeting Cookies


Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

How To Turn Off Cookies
You can choose to restrict or block Cookies through your browser settings at any time. Please note that certain Cookies may be set as soon as you visit the Website, but you can remove them using your browser settings. However, please be aware that restricting or blocking Cookies set on the Website may impact the functionality or performance of the Website or prevent you from using certain services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance. Cookies within Mobile Applications

We only use Strictly Necessary Cookies on our mobile applications. These Cookies are critical to the functionality of our applications, so if you block or delete these Cookies you may not be able to use the application. These Cookies are not shared with any other application on your mobile device. We never use the Cookies from the mobile application to store personal information about you.

If you have questions or concerns regarding any information in this Privacy Policy, please contact us by email at . You can also contact us via our customer service at our Site.